Companies can automate some of the internal processes, such as re-ordering and invoicing. By automating it, you can reduce the need for manual intervention, reducing errors and saving time.
Your clients can get the ability to access their account information, purchase history, and other data through a customer self-service portal that can be accessed from any device.
With this solution, businesses can use a user-friendly interface to make modifications to the customer portal, such as updating content, adding or removing features
Integration with back-office ERP (Enterprise Resource Planning) or CRM (Customer Relationship Management) applications is a crucial feature of a customer portal solution that provides an end-to-end experience.
Traditionally, you would send out invoices to clients via mail or email, and they would have to process payments through checks or wire transfers manually. However, with the ability to pay invoices online through an order payment portal